Policies & FAQ

All MOCBoxing orders use only genuine LEGO® bricks unless the product description says otherwise. The only times we do not use them are when MOC designers specifically request parts that The LEGO® Group does not make, like electronic parts or train axles.

Orders will come with all of the bagged parts for the MOCs you order. Extra parts are included for parts that are small and may go missing. Digital instructions will be emailed to you unless the MOC description says otherwise. Orders do not include printed boxes or printed instruction manuals, but you may email us to get a custom quote for these upgrades.

Shipping usually takes less than 10 business days in the US and less than 20 business days internationally. Occasionally there are delays while we wait for suppliers to send us parts.

We order parts from multiple suppliers to make your order specifically for you. Since each order is custom made, we cannot accept returns.

While we check parts before we send them out, we sometimes make mistakes. If any parts are missing or broken, please email us and we will work with you to resolve the issue.

We order parts using in-house software that shops across more than 17,000 stores ranging from Mom & Pop shops to well-known LEGO® resellers.

We can do custom orders either for MOCs that you find on Rebrickable but we do not have on the site, or for any valid xml partslist. If you would like a custom order, please email us at MOCBoxing@gmail.com with your Name, Address, and Rebrickable URL or XML Partslist and we will send you an invoice.

We can custom print instruction manuals. Please email us at MOCBoxing@gmail.com with the PDF file of the instruction manual that you would like printed, and we will send you a quote.

We can custom print boxes for MOCs with artwork for the set and organize the parts by type. Please email us at MOCBoxing@gmail.com with MOCs that you would like to have printed boxes for, and we will send you a quote.

We work with our designers using two methods. When we're scrolling through Facebook, Instagram, or Rebrickable, we keep an eye out for designers that we like and reach out to them to ask them to join the MOCBoxing community. Alternatively, MOC designers can submit their MOCs through the Submit A MOC form or email us to have their MOCs added to the website.

We're glad to hear you're interested! Go to the Submit A MOC form and enter the information about your MOCs. Make sure your MOC has clear instructions, an accurate partslist, and is uploaded to Rebrickable.