MOCBoxing is an online store that sells high-quality custom LEGO sets known as MOCs (My Own Creations). We partner with talented designers around the world to offer full kits that include all the necessary bricks and detailed instructions.
What does "MOC" mean?
MOC stands for 'My Own Creation.' It’s a term used in the LEGO community to describe original builds made by independent designers rather than official LEGO sets.
Who are the designers behind the MOCs?
We collaborate with a wide range of LEGO MOC designers from all over the world—each with their own unique style. You can explore their bios on our site and see the MOCs they've created.
Are these official LEGO sets?
No, MOCs sold on MOCBoxing are not official LEGO products. They are custom-designed builds created by independent LEGO fans using genuine LEGO parts.
How is MOCBoxing different from Rebrickable or BrickLink?
Unlike Rebrickable or BrickLink, which require you to find and buy parts separately, MOCBoxing delivers the complete experience in one package, including all parts and instructions.
Products & Inventory
What do I get when I order a MOC set?
You’ll receive all the genuine LEGO parts needed to build the model, along with a digital instruction manual. Some sets also include custom packaging or thank-you notes.
Do your sets include instructions?
Yes, you will get a piece of paper with your order that has a QR code link, that sends you to a digital instruction manual created by the MOC designer. We can print instructions at an extra cost, send us an email at MOCBoxing@Gmail.com for further inquiries.
Are the LEGO bricks new or used?
We offer both used or new depending on your budget. When you buy new, we guarantee the highest fresh quality of bricks. When you buy used we try our hardest to get you used bricks above a certain quality threshold.
Can I buy instructions only?
Currently, we focus on full kits including both bricks and instructions. We may offer instructions-only in the future. If you want us to help you out with finding the best places, or maybe even printing out the instructions , drop us an email and we'll gladly help you out.
Are your products compatible with LEGO bricks?
Absolutely. All parts used in our kits are 100% genuine LEGO bricks and fully compatible with your collection.
Do you use 100% Official LEGO bricks?
Yes, we guarantee that every brick we use is 100% genuine LEGO. We know how important quality is to builders, which is why we only source official LEGO parts—never third-party or imitation bricks. You can build with confidence, knowing your set will meet the durability, precision, and standard you expect from LEGO.
Ordering & Checkout
How do I place an order?
You can place an order directly on our website by selecting a MOC, adding it to your cart, and proceeding through the checkout process.
Can I edit or cancel my order after placing it?
Please contact us as soon as possible. If the order hasn’t been packed or shipped, we’ll do our best to accommodate changes or cancellations.
Do you offer gift wrapping or custom messages?
At this time, we do not offer gift wrapping, but we may include custom messages upon request. Reach out to us before placing the order.
What currencies do you accept?
Our store supports multiple currencies, but all transactions are processed in USD. Currency display depends on your location or settings.
Do I need an account to order?
No, you can check out as a guest. However, creating an account allows you to track orders and save your information for next time.
Shipping & Delivery
Where do you ship from?
We ship from the UK and the US, depending on the item and your location. Some products may be fulfilled from different regions.
Do you ship internationally?
Yes, we ship worldwide. Shipping times and fees may vary based on your location.
How much does shipping cost?
Shipping costs are calculated at checkout based on location and order weight. We offer free shipping on large orders.
How long does delivery take?
Delivery times vary by location, but typically range from 5–15 business days. You’ll receive an estimate at checkout.
Will I receive tracking information?
Yes, tracking details will be emailed to you once your order has been shipped.
What should I do if my package is delayed or missing?
If your order hasn’t arrived within the estimated time, please contact our support team with your order number so we can help.
Returns & Refunds
What is your return policy?
We currently don't offer returns due to us being on demand fulfillment, and don't have a place to send products back to. But in the event you are not pleased with your product or are having issues, send us an email and we will give our full support and if needed a full refund.
Can I return a custom or built MOC?
Unfortunately, we cannot accept returns for custom-built or partially assembled MOCs. All returns must be unopened and unused.
What if my order arrives damaged or missing pieces?
Please get in touch with us immediately. We’ll replace any missing pieces or damaged parts free of charge.
How do I start a return or refund request?
Contact us through our support page or email. Include your order number and a brief explanation.
Payments & Security
What payment methods do you accept?
We accept major credit cards, PayPal, Apple Pay, Google Pay, and more, depending on your region.
Is your site secure for payments?
Yes, our site uses secure SSL encryption to protect your personal and payment information.
Do you store my payment details?
No, we do not store any payment information. All transactions are handled securely through our payment providers.
Building Instructions & Support
How do I access my digital instructions?
You’ll receive a link or QR code via email or in your package to download your instructions.
What file format are the instructions in?
Instructions are typically provided in PDF format, easily viewable on phones, tablets, or computers.
Can I get help if I’m stuck during the build?
Absolutely! Reach out via Discord or email and we’ll help you through the issue.
What do I do if I’m missing a piece?
Navigate to our help section on the MOCBoxing website, and find the page labelled "I have a missing part" and fill out our form. We will get back to you as soon as possible, find the missing parts you need and send them out at no extra cost!
Community & Designers
Can I submit my own MOC to sell through MOCBoxing?
Yes! We welcome designer submissions through our 'Become a Designer' page. We review each submission carefully.
How do you choose designers to work with?
We look for originality, build quality, and alignment with our audience. Designers are selected based on their portfolio and potential.
Can I join your Discord community?
Yes! You can join via the link in our footer or on social media. We host events, share updates, and connect with fans.
How can I become a brand ambassador?
You can apply through our Ambassador Program page. We’re always looking for passionate LEGO fans to represent us.
Promotions & Loyalty
Do you offer any discounts or sales?
Yes! We run seasonal sales, giveaways, and offer promo codes to newsletter subscribers.
Do you have a referral or rewards program?
Yes, we are building a referral program to reward customers who share MOCBoxing with friends. Stay tuned!
How can I stay updated on new MOCs and promotions?
Sign up for our newsletter, follow us on social media, or join our Discord to hear about new drops first.
Not finding what you are looking for?
Chat with us or send us an email
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